Legal

Privacy Policy

Last updated: May 2026

This Privacy Policy describes how Loose Human (operated by S Camp & M J Eierweis, ABN 36 390 066 260, trading as Loose Human, Victoria, Australia) collects, uses, and handles your personal information when you visit getloose.app or use the Get Loose App.

By using our website or joining our waitlist, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us, including:

• First name, email address, and phone number when you join our waitlist
• Payment information when you subscribe (processed securely by Stripe — we do not store card details)
• Communications you send us via email or social media

We may also collect certain information automatically when you visit our website, including IP address, browser type, pages visited, and referring URLs through standard web analytics.

How We Use Your Information

We use the information we collect to:

• Send you waitlist updates, movement tips, and launch announcements
• Process your subscription and manage your account
• Respond to your questions and provide customer support
• Improve our website and app experience
• Comply with legal obligations

Email Communications

When you join our waitlist, you agree to receive emails from Loose Human. These include our welcome email, nurture sequence, and launch announcements. You can unsubscribe at any time by clicking the unsubscribe link in any email we send you.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website and business, including:

• GoHighLevel — CRM and email automation
• Stripe — payment processing

These providers are obligated to protect your information and may only use it to provide services to us.

Data Storage and Security

Your information is stored securely using industry-standard measures. We use GoHighLevel as our CRM platform, which stores data on servers located in the United States. By using our services, you consent to your information being transferred to and stored in the United States.

While we take reasonable steps to protect your personal information, no method of transmission over the internet is 100% secure.

Your Rights (Australian Privacy Act)

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Make a complaint if you believe we have breached the Australian Privacy Principles

To exercise any of these rights, contact us at the details below.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Links

Our website may contain links to third-party websites including our social media profiles. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from anyone under 18 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: